Booking, Modification, Cancellation and Booking Policy

While booking the cab, or using any services offered at cabkaro.com the following rules apply.

• A booking can be done for a maximum of 180 days before the trip start date. On the other hand, a booking can be done for a minimum of 3 hours before the trip start time.
• Booking can be done through our website at info@cabkaro.co, through our mobile app or calling us at +917889558388
• To confirm the online cab bookings, an advance amount needs to be paid by the customer. The advance amount is based on the trip estimated cost and will be adjusted against the final amount payable at the end of the trip.
• For every confirmed booking, a car will be allotted at least 8 hours before the trip (2 hours for outstation One-Way). The customer will get an email and/or sms confirmation with the car and driver details after the allotment.
• Customer should carry a printout of the booking voucher or the booking confirmations SMS for identification.

Note

• In case of vehicle accident/break-down the company will provide an alternate vehicle or will refund the advance deposit if booking stands cancelled. cabcaro.com doesn't take any guarantees of any kind while you book the cabs, and any material or immaterial loss due to usage of cabcaro.com shall not be subject to any compensation.
• In case of cancellation by the customer, or no intimation about change of time/date of booking, the booking advance amount will be fully forfeited. In case the customer advance is less than 500 Rs, the company reserves the right to ask for more money to cover losses due to cancellations.
• In case of a cancellation by the driver for a scheduled departure, the company will provide an immediate replacement with a similar car and in case we cannot find a replacement, a full refund of the advance amount will be done.

Refunds

All refund requests are processed within 5-7 business days, and payments are always done via the original source of payment for booking the cab. The refund requests done via Whatsapp and SMS are not taken into consideration.